Are we on the same page? Here goes something. Once, I ordered food at home really early in the morning, at around 4 AM. I did not want anyone else in the house to be disturbed, or the delivery guy bothering joggers and people who got up that early. I’m sure they would not like someone asking for directions first thing in the morning. What I did was that I kept a track of his location on the app and waited outside, by the gate just a minute before his arrival. Somehow, this made him so happy, he delivered my food with the biggest smile I have seen at 4:30 AM in the morning. He told me, “Customers like you, make it a tad bit easier than it is. Thank you for coming down without me having to call. I did not have to ask people for directions and now, I can get on to the next delivery without wasting time.” I’m sure he must have had a bad day with a customer who must have ordered and gone to sleep. All I did was the bare minimum of being there before his arrival. This instance says...
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